FAQs

  • Q: How do I know if I need Doorways’ services?

    A: If you, or an adolescent you care for, are having significant emotional struggles in their daily life and things seem to be getting out of control, we may be able to provide you the tools and treatments you need to get back on track. Issues of depression, anxiety, stress, substance abuse, eating disorders, cutting, acting out, difficulties with friends and family that seem to be excessive or overwhelming can often be significantly helped through professional assessment and counseling. If you suspect there’s a deeper problem going on, please contact us for further information.

  • Q: Why use Doorways for counseling for my teenager or family versus another provider?

    A: Doorways specializes in helping adolescents and young adults, ages 13-25. Our counselors and psychiatric nurse practitioner have many years of experience counseling young people and understand the needs and challenges that young people have today. They love young people! Because of that, Doorways only works with people age 13-25. In addition, we embrace a faith based perspective to treatment if that is desired by the client. We also offer a team approach to treatment that will enable the best opportunity for healing. We provide counseling as well as psychiatric evaluations and medication management at one location.

  • Q: How do I know you can help me?

    A: Every situation and individual is unique. We will provide assessment tools and interviews to determine appropriate treatment options. We will then develop a treatment plan along with you that specifically addresses your needs and concerns. Whether treatment will be successful depends on a variety of factors including your willingness to be involved in the change and treatment process.

  • Q: Do you take insurance?

    A: Many of our providers are contracted with insurance companies and do take insurance. Please contact our office staff if you have questions or need assistance.

  • Q: What does “faith-based” mean?

    A: All of the providers at Doorways have a faith perspective based on the life and teachings of Jesus. If you are a Christian, this should be in line with your spiritual understanding and we will honor your faith commitment throughout the process of treatment. If you are not of the Christian faith, we commit to respect your individual understanding and desires without pressuring you to believe a certain way.  Read more about the difference between faith-based, and Christian counseling here: What is the difference between faith-based and Christian counseling?

  • Q: Can medicine help?

    A: Yes, if appropriate to diagnosis, medications can be very helpful for disorders such as depression, Bipolar, OCD, ADHD, anxiety disorders, insomnia, and many other medical and psychiatric conditions. In conjunction with counseling, medications can be an integral part of the healing process. If necessary, medications can be prescribed by a Psychiatric Nurse Practitioner at Doorways.

  • Q: What is a Psychiatric Nurse Practitioner?

    A: A psychiatric-mental health nurse practitioner (PMHNP) is a registered nurse who has received advanced practice training and is authorized by the state to provide primary mental health care to patients in a wide range of settings. The PMHNP is a specialist who provides assessment, diagnosis, and management of mental health problems and psychiatric disorders. In the state of Arizona, nurse practitioners function independently and can prescribe medications.

  • Q: What is a Licensed Professional Counselor (LPC) and a Licensed Clinical Social Worker (LCSW)?

    A: A Licensed Professional Counselor (LPC) is a therapist who has completed a Master’s degree and extensive supervised clinical training and is licensed by the state of Arizona to provide psychotherapy. A Licensed Clinical Social Worker (LCSW) has also completed a Master’s degree and clinical training and is licensed by the state with an emphasis in social work. Both are qualified to work with a wide variety of clients.

  • Q: What is a Registered Dietitian?

    A: A Registered dietitian (RD) is a food and nutrition expert who has completed a bachelor’s or master’s degree and at least 900 hours of supervised accredited dietetic practice. In addition, she or he must pass a national RD examination administered by the Commission on Dietetic Registration (CDR) and complete continuing professional educational requirements.

  • Q: What hours are you open?

    A: All services are by appointment only. We provide flexible day and evening hours on weekdays (Mon-Fri) as well as limited hours on Saturdays to meet the scheduling needs of adolescents and young adults. Please call our office for specific times available.

  • Q: Do you offer late afternoon or evening counseling sessions?

    A: We offer appointments as late as 6:00 p.m. or 7:00 p.m. from some of our providers.

  • Q: How soon can we get an appointment?

    A: We schedule appointments for patients as soon as possible. If an appointment is not immediately available, we place you on a waiting/cancellation list to potentially get you in sooner.

  • Q: Do you provide mental health or dietary services for patients whose age is outside of your 13-25 year old age range?

    A: We are sometimes able to provide treatment for kids ages 10-13 or young adults ages 25-29 though this is on a limited, case by case basis. Contact us to find out which of our providers are contracted with your insurance plan and for appointment availability.

  • Q: Where are you located?

    A: Doorways LLC is located at 1825 E. Northern Ave. Suite 200, Phoenix, AZ 85020, 602.997.2880

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